Centralize all your customer information in a powerful and intuitive database. Track purchases, manage credits and build customer loyalty directly from your DIGABLO point of sale.
Effective customer relationship management is at the heart of every successful business. With digabloPos, you have a full-featured CRM built directly into your point of sale software, at no extra cost and with no subscription required. Each customer can be registered with their complete contact détails, preferences and personal information. Whether you run a restaurant, retail shop, pharmacy or hair salon, you always have access to a detailed customer profile that allows you to personalize service and improve the buying expérience. Instant search lets you find any customer in seconds, even among thousands of records. You can filter by name, phone number, email or any other custom field. This centralization of data eliminates scattered Excel files and paper address books, providing a single source of truth for your entire team. Every employee can access the same up-to-date customer information from any device, ensuring consistent service quality across your entire operation.
Knowing your customers' purchase history is a major business advantage. digabloPos automatically records every transaction linked to a customer, creating a complete history that can be consulted at any time. You can see exactly what a customer bought, when they bought it, how much they spent and which payment method they used. This visibility allows you to anticipate customer needs, suggest complementary products and personalize your recommendations. For a restaurant, you will know which dishes a regular customer prefers. For a pharmacy, you can track recurring purchases. For a salon, you will know each customer's favorite services. Purchase history is also an invaluable tool for resolving disputes and managing returns, as every transaction is documented with précision. Over time, this data becomes a goldmine of insights that helps you make smarter business décisions and provide a level of service that sets you apart from competitors.
In many business contexts, extending credit to loyal customers is a common practice and a powerful loyalty tool. digabloPos includes a comprehensive customer credit management system that lets you track balances in real time, record partial payments and maintain a clear history of all credit operations. Every time a customer buys on credit, the amount is automatically added to their outstanding balance. Repayments are recorded with the same rigor, and the balance is updated instantly across all devices through real-time synchronization. You can set credit limits per customer, receive alerts when a threshold is reached and generate customer account statements to facilitate collection. This system eliminates manual accounting errors and oversights that can cost your business dearly. Whether you serve a local community where credit is a tradition or manage corporate accounts for business clients, DIGABLO gives you full control over your receivables.
Acquiring a new customer costs five to seven times more than retaining an existing one. digabloPos gives you the tools you need to turn occasional buyers into regular customers. Using automatically collected data, you can identify your best customers, those who have not purchased in a while, and those with growth potential. The system lets you segment your customer base by différent criteria: purchase frequency, total amount spent, product categories purchased or date of last purchase. This segmentation helps you target your commercial efforts and propose relevant offers to each customer group. By combining this data with DIGABLO's discount system, you can create effective loyalty programs that reward customer loyalty and stimulate repeat sales. Understanding your customers at this level transforms your business from reactive to proactive, allowing you to build the kind of relationships that generate word-of-mouth referrals and long-term revenue growth.
In a sales situation, every second counts. The digabloPos customer management interface was designed to be fast and intuitive, even for the least experienced employees. The universal search bar lets you find a customer by simply typing the first letters of their name or the first digits of their phone number. Results appear instantly with no loading time. Adding a new customer takes just a few taps from the sales screen without interrupting the checkout process. The interface is optimized for tablet and smartphone touchscreens, with large buttons and smooth navigation that makes counter use or on-the-go operation effortless. Whether your team works on a tablet in a restaurant dining room or on a smartphone in a food truck, the user expérience remains consistent and efficient. No training manuals needed — your staff can start using customer management features on their very first day.
A restaurant owner uses digabloPos to record loyal customers' dietary preferences, track credits extended to local businesses for corporate meals and identify customers who have not visited in over a month to reach out with a special offer.
A pharmacy uses customer management to track recurring medication purchases, manage credit accounts for long-standing customers and maintain a complete history that facilitates personalized pharmaceutical advice.
A retail merchant uses customer profiles to note sizes and style preferences for each client, segment their customer base by amount spent and offer personalized discounts to top buyers when new collections arrive.
A complete customer relationship management system directly in your POS, with no extra fees and no third-party software to install.
Every transaction is recorded and linked to the customer, giving you total visibility into your customers' purchasing habits.
Track customer balances in real time, manage partial payments and print account statements without accounting errors.
Find any customer in seconds with search by name, phone or email with auto-completion.
Customer data is synchronized in real time across all your devices, ensuring your entire team works with the same information.
Download digabloPos and access a complete CRM built directly into your point of sale. No subscription, no limits.