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Receipt and Refund Management

Customizable receipts that match your brand, fast refunds, and a complete history of every transaction. Manage the full lifecycle of your sales with ease.

Customizable Receipts

Every receipt issued by digabloPos reflects your business identity. Customize your sales receipts with your store name, address, phone number, thank-you message, and any legal information required in your jurisdiction. The receipt header clearly displays your business contact détails, while the body détails each item with its name, quantity, unit price, and total amount. Applicable taxes are calculated and displayed automatically according to your tax settings. The footer can include a custom message, return policy, or a thank-you note that strengthens the customer relationship. This customization requires no technical skills: everything is configured from the app settings in just a few taps.

  • Header with business name, address, and phone number
  • Complete détail of every item sold
  • Automatic tax calculation and display
  • Custom message in the footer
  • Simple configuration from settings

Refund Processing

Refunds are an unavoidable reality of commerce, and digabloPos makes them simple and traceable. In just a few taps, find the original transaction, select the items to refund (all or part of the order), and process the refund. The system automatically records the link between the original sale and the refund, creating a complete audit trail. Stock levels are automatically updated to reflect returned items back in inventory. A detailed refund receipt is generated, separate from the original sales receipt, clearly documenting the nature of the transaction. This traceability protects your business in case of disputes and simplifies end-of-day accounting reconciliation.

  • Full or partial order refunds
  • Automatic link between original sale and refund
  • Automatic stock update for returned items
  • Separate and detailed refund receipt
  • Complete audit trail for every operation

Void Transactions

Made a data entry error? Customer changed their mind before completing payment? digabloPos lets you void an in-progress or recently completed transaction in a simple, controlled manner. A void differs from a refund in that it completely cancels the transaction as if it never happened, with no impact on sales reports. Void permissions can be restricted to managers or authorized employees, preventing abuse and protecting your revenue. Every void is recorded with the employee ID, exact time, and reason, providing a transparent audit trail. The system clearly distinguishes voids from refunds in reports, giving you an accurate view of each type of operation.

  • Void in-progress or recent transactions
  • Clear distinction between voids and refunds
  • Permissions restricted to authorized employees
  • Recording of employee, time, and reason
  • No impact on sales reports

Complete Transaction History

digabloPos maintains a complete, searchable history of every transaction made in your business. Search for a sale by date, receipt number, amount, or customer name. View the détails of any past transaction: items sold, payment method used, employee who processed the sale, and current status (completed, refunded, voided). This history is essential for customer service — instantly find a sale when a customer returns with a question or issue. It also serves as a valuable tool for analyzing sales trends, identifying popular products, and resolving cash register discrepancies. The history is synced to the cloud and accessible from any device connected to your account.

  • Search by date, number, amount, or customer
  • Complete détail of every past transaction
  • Visible status: completed, refunded, or voided
  • Customer service tool for finding past sales
  • Synced to the cloud and accessible everywhere

Thermal Printing and Digital Receipts

digabloPos supports Bluetooth thermal printing to generate professional physical receipts in seconds. Receipts are automatically formatted for the most common 58mm and 80mm thermal printers on the market. Advanced bitmap formatting ensures crisp, readable printing even for logos and special characters. Beyond physical printing, digabloPos also allows you to share receipts digitally. Send a receipt by email or generate a receipt viewable in the app, offering an eco-friendly and convenient option for customers who do not want a paper ticket. The combination of fast thermal printing and digital options lets you satisfy every customer's préférence while reducing your paper consumption.

  • Fast and reliable Bluetooth thermal printing
  • Compatible with 58mm and 80mm printers
  • Advanced bitmap formatting for logos and special characters
  • Digital receipts shareable by email
  • Eco-friendly option reducing paper consumption

Use Cases

Fashion Boutique

A clothing store easily handles returns and exchanges with partial refunds, while keeping a précise record of every operation for accounting reconciliation.

Restaurant with Delivery

A restaurant prints detailed receipts with business détails and refund terms, then sends digital receipts to customers who ordered online for convenient record-keeping.

Pharmacy

A pharmacy uses the transaction history to find past customer purchases, facilitate refunds when errors occur, and maintain a compliant audit log per regulatory requirements.

Key benefits

Professional Image

Customized receipts with your contact détails and message strengthen your brand image with every customer interaction.

Simplified Refunds

Process full or partial refunds in just a few taps, with complete traceability and automatic stock updates.

Control and Audit

Every transaction, refund, and void is recorded with full détails, providing a transparent and complete audit trail.

Responsive Customer Service

The complete transaction history lets you instantly find any sale to answer customer questions and resolve issues.

Printing Flexibility

Fast thermal printing or digital receipts — offer each customer their preferred format while staying eco-friendly.

Frequently asked questions

30-day free trial

Manage Your Receipts and Refunds Easily

Download digabloPos for free and enjoy customizable receipts, simplified refunds, and a complete history of every transaction.

No credit card 2-minute setup Support included