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Reservations: Manage Your Schedule and Reduce No-Shows

The digabloPos reservation module integrates directly with your floor plan and POS. Your customers book on their own via a link or QR code, tables are assigned automatically, and reminders reduce no-shows. From the customer's first click to settling the bill, everything is connected.

Why Integrate Reservations with Your POS

Most restaurants still manage their reservations in a paper notebook or a spreadsheet disconnected from their POS. The result: double-booked tables, lost customer information, and no visibility into visit history. By integrating reservations directly into digabloPos, you create a unified flow between taking the reservation, assigning the table, taking the order, and processing payment. When a customer books, you instantly see their history: previous visits, average spend, dietary preferences, and any past no-shows. This complete picture lets you offer a personalized welcome and make informed decisions about table assignment. Additionally, customers can place pre-orders at the time of booking, which speeds up service on the day and reduces kitchen stress during peak hours.

  • Unified view: reservation, floor plan, order, and payment in one system
  • Complete customer history accessible at the time of booking
  • Pre-orders available at the time of reservation
  • Elimination of double bookings and data entry errors
  • Actionable data to improve the customer experience

Your Online Booking Platform: QR Code and Shareable Link

With digabloPos, every establishment automatically gets its own online booking page. Your customers access it through a unique link that you can share on social media, your website, your Google Business listing, or directly on printed materials using an automatically generated QR code. The booking page is fully branded with your establishment's name, logo, opening hours, and available time slots. The customer selects the date, time, and number of guests, enters their name and phone number, and confirms with a single click. The reservation instantly appears in your digabloPos calendar — no manual entry on your end. It's like having your own TheFork or OpenTable platform, but integrated into your POS, with no commissions and no extra subscription. Print the QR code on your placemats, business cards, or storefront, and let your customers book 24/7 even when your restaurant is closed.

  • Branded booking page with your establishment's name and logo
  • Auto-generated QR code, ready to print
  • Shareable link for social media, website, and Google Business
  • Customers book independently: date, time, guests, contact info
  • Reservations land directly in your calendar — zero manual entry
  • Available 24/7, even when the restaurant is closed
  • No commissions, no third-party subscription

Calendar and Reservation Status Management

digabloPos provides a visual and intuitive reservation calendar that displays all your reservations by day, week, or month. Each reservation follows a clear status workflow: pending confirmation, confirmed, seated, completed, no-show, or cancelled. This workflow lets you track each reservation at every stage and quickly identify situations that require action. The calendar is color-coded so you can see at a glance how busy your restaurant is at any point during the day. Saturated time slots are clearly identified, and the system alerts you if you are approaching maximum capacity. You can define booking rules per time slot: maximum number of covers, estimated table duration, and minimum booking lead time. These rules apply automatically, whether the reservation is taken by phone, in person, or online.

  • Calendar views: day, week, and month
  • Status workflow: pending → confirmed → seated → completed
  • Special statuses: no-show, cancelled, waitlist
  • Color coding by status for instant readability
  • Configurable capacity and time slot rules
  • Maximum capacity alerts to prevent overbooking

Automatic Reminders and No-Show Management

No-shows represent a significant financial loss for restaurants. An empty table during a full service means lost revenue and wasted food if ingredients were prepared in advance. digabloPos helps you fight this problem with an automatic reminder system. A reminder is automatically sent 24 hours before the reservation, asking the customer to confirm or cancel. This simple reminder drastically reduces the no-show rate, as the majority of absences are due to forgetfulness rather than bad intentions. When a no-show does occur despite the reminder, the system automatically records it in the customer's profile. You can review the reliability history of each customer and make appropriate decisions: require a phone confirmation for repeat offenders, request a deposit, or adjust your overbooking policy. The system also calculates your overall no-show rate by time slot and day of the week, allowing you to anticipate and adapt your strategy.

  • Automatic reminder 24 hours before the reservation
  • One-click confirmation or cancellation by the customer
  • No-show history recorded per customer
  • Customer reliability score visible when taking a reservation
  • No-show statistics by time slot and day of the week
  • Adjustable overbooking policy based on historical data

Integration with the Floor Plan

The real advantage of a reservation system integrated into your POS is the direct connection to your floor plan. When a reservation is made, digabloPos automatically suggests the most suitable tables based on the number of covers, customer preferences (patio, quiet corner, view), and actual table availability at the requested time. The floor plan visually displays reserved tables with the reservation time, customer name, and number of covers. The host can see at a glance which tables are free, which are reserved, and when they will become available. This combined view eliminates conflicts between reservations and walk-in customers. You can keep a certain number of tables for walk-ins while maximizing your fill rate through reservations. The system automatically calculates the estimated table turnover based on the average meal duration per time slot.

  • Automatic table assignment based on capacity and preferences
  • Reservation visualization directly on the floor plan
  • Walk-in and reservation management on the same screen
  • Estimated table turnover per time slot
  • Visual indication of estimated availability time for each table

Analytics and Fill Rate Optimization

digabloPos transforms your reservation data into strategic insights to optimize your business. The analytics dashboard shows your fill rate by time slot, day of the week, and month. You quickly identify underperforming time slots and peak hours. The system compares the average spend of customers with reservations versus walk-ins, allowing you to measure the added value of your reservation policy. Do customers who book spend more? Do they stay longer? Do they order wine or dessert more often? These insights help you refine your strategy: targeted promotions for slow periods, special menus for group reservations, or staffing adjustments based on expected load. You can also track the average lead time between booking and visit, the conversion rate from inquiries to confirmed reservations, and the evolution of your no-show rate over time.

  • Fill rate by time slot, day, and month
  • Average spend comparison: reservation vs walk-in
  • Identification of underperforming time slots
  • Peak hour analysis and seasonal trends
  • No-show rate evolution tracking
  • Average meal duration data per time slot

Use Cases

Fine Dining Restaurant

A fine dining restaurant with 30 covers cannot afford empty tables. The chef uses pre-orders to prepare ingredients in advance, and automatic reminders ensure every table is occupied. Customer history allows the staff to greet each regular by name and know their preferences — favorite wine, allergies, preferred table. The no-show rate dropped from 15% to under 3% thanks to reminders.

Busy Bistro in the City Center

A popular bistro serving 200 covers per service juggles between reservations and walk-ins. The system automatically assigns reserved tables and keeps a percentage of tables for spontaneous customers. The visual calendar lets the host instantly see the load for each time slot and estimate the wait time for walk-ins. Analytics revealed that customers with reservations spend an average of 25% more.

Hotel Restaurant

A hotel restaurant manages both hotel guest reservations and external bookings. The system distinguishes between the two types and can apply different rules: priority for hotel guests, special menus for groups, and management of breakfasts included in the stay. Integration with the floor plan allows reserving entire zones for private events while maintaining regular service.

Key benefits

Reduce No-Shows

Automatic reminders 24 hours before the reservation and customer history tracking significantly reduce absences. Fewer empty tables means more revenue and less food waste.

Optimized Table Management

Automatic table assignment based on capacity, preferences, and availability eliminates placement errors and maximizes your fill rate at every service.

Complete Customer History

Each reservation enriches the customer profile: visits, preferences, average spend, reliability. Deliver a personalized welcome that builds loyalty and increases satisfaction.

Pre-Orders Save Time

Customers can order ahead when booking, reducing wait times in the dining room and helping the kitchen organize better during peak hours.

Data-Driven Decisions

Concrete data on fill rates, no-shows, average spend, and trends help you make strategic decisions to optimize your profitability.

Frequently asked questions

30-day free trial

Fill Your Tables and Reduce No-Shows

Download digabloPos for free and start managing your reservations professionally. Visual calendar, automatic reminders, and floor plan integration — everything is included.

No credit card 2-minute setup Support included